VIE
ENG1. Check-in and Check-out Time:
- Check-in time is from 02:00 PM, and check-out time is before 12:00 PM on the last day of your stay.
- Early check-in: Early check-in is subject to room availability on the day of your arrival. If available, an additional charge for early check-in will be applied as follows:
- 70,000 VND/hour for basic rooms, standard rooms with a kitchen, and standard rooms with a window.
- 100,000 VND/hour for family rooms and deluxe rooms.
- Late check-out: Late check-out is subject to room availability on the day of your departure. If you wish to check out late, please inform the front desk to check the room availability. If available, a late check-out fee will be applied as follows:
- 70,000 VND/hour for basic rooms, standard rooms with a kitchen, and standard rooms with a window.
- 100,000 VND/hour for family rooms and deluxe rooms.
2. Check-in and Stay Regulations:
- Please present your identification documents, including a valid Citizen ID or Passport with an entry visa, at the front desk.
- Guests must be over 18 years old to check in. Guests under 18 years old must be accompanied by a parent or guardian over 18 years old.
- Payment for the room must be made at the time of check-in and when extending the stay.
- Room keys and complimentary services are provided only to staying guests.
- Unless otherwise agreed, guests are required to vacate their rooms and complete the check-out process at the front desk before 12:00 PM on the last day of their stay.
- All hotel rooms are non-smoking. Guests may smoke in designated areas only. Please contact the front desk for more information. A penalty fee will be applied if smoking occurs in the room.
